arion ph Privacy Policy

arion ph operates an online casino and sports betting platform accessible to players in the Philippines. This Privacy Policy sets out how we handle personal data collected from users who visit our website, register an account, make transactions, and engage with our services — including the Casino, Live Casino, Betting, and Game Lobby.

By creating an account or using any arion ph service, you acknowledge that you have read this Privacy Policy and agree to the collection and use of your information as described. If you have questions about how your data is handled, you can contact our support team at [email protected].

The types of personal information arion ph collects depend on how you interact with the platform. The table below summarises the main categories:

We do not collect payment card numbers directly. Financial transactions are processed through secure, third-party payment partners who operate their own privacy controls.

arion ph uses your personal information for the following purposes:

• Account management: Creating, verifying, and maintaining your player account, including KYC identity checks required for withdrawal processing.
• Transaction processing: Handling PHP deposits and withdrawals through local bank transfers and Philippine e-wallet services.
• Platform security: Detecting and preventing fraud, account takeover, multi-accounting, and other prohibited conduct.
• Customer support: Responding to queries, resolving disputes, and providing assistance through the arion ph support team.
• Responsible gaming: Monitoring account activity to identify patterns that may indicate problematic gaming behaviour, and facilitating self-exclusion or limit requests.
• Platform improvement: Analysing usage data in aggregate to improve game performance, load times, and the overall player experience.
• Legal compliance: Meeting obligations under applicable laws and responding to lawful requests from regulatory or enforcement authorities.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

arion ph does not sell personal data to third parties. We share data with external parties only in the following limited circumstances:

• Payment processors: To facilitate PHP deposits and withdrawals. These partners receive only the data necessary to complete the specific transaction.
• Identity verification providers: To perform KYC checks required for account verification and withdrawal eligibility.
• Fraud prevention services: To monitor for suspicious activity, multiple accounts, and financial crime indicators.
• Legal authorities: Where required by Philippine law or international legal cooperation, arion ph may be obligated to disclose specific account data to government or enforcement bodies.

All third-party service providers engaged by arion ph are contractually required to handle your data in accordance with applicable privacy standards and to use it only for the specific purpose for which it was shared.

arion ph applies technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure. Key security measures in place include:

• SSL (Secure Socket Layer) encryption for all data transmitted between your device and the arion ph platform.
• OTP (one-time password) verification for account logins and sensitive account changes.
• Access controls that limit internal access to personal data to authorised personnel only.
• Ongoing monitoring for unusual account activity or unauthorised access attempts.

While arion ph takes reasonable steps to secure your data, no online platform can guarantee absolute security. If you suspect your account has been accessed without your authorisation, contact the support team immediately at [email protected].

arion ph retains personal data for as long as necessary to fulfil the purposes set out in this policy, including:

• For as long as your account is active and in good standing.
• For a period following account closure, as required to meet legal obligations, resolve open disputes, or comply with anti-money-laundering record-keeping requirements.
• Transaction records and identity verification documents may be retained for a minimum period in compliance with applicable financial regulations.

When personal data is no longer required and retention obligations have been met, it is securely deleted or anonymised so it can no longer be linked to an individual.

As an arion ph player, you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data arion ph holds about you.
• Right to correction: If your personal data is inaccurate or incomplete, you can request that it be corrected.
• Right to deletion: In certain circumstances, you may request that your personal data be deleted. Note that legal retention obligations may mean some data cannot be immediately removed.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time. This does not affect processing carried out prior to withdrawal.
• Right to object: You may object to certain uses of your data, including direct marketing communications.

To exercise any of these rights, contact the arion ph support team at [email protected]. We will acknowledge your request and respond within a reasonable timeframe.

The arion ph website and app use cookies and similar technologies to support platform functionality, remember your preferences, and analyse usage patterns. The types of cookies used include:

• Essential cookies: Required for the platform to function — managing your session, keeping you logged in, and enabling core features.
• Analytics cookies: Used in aggregate form to understand how players use the platform so we can improve performance and navigation.
• Security cookies: Used to detect suspicious activity and support fraud prevention measures.

You can manage or disable non-essential cookies through your browser settings. Disabling essential cookies may affect the functionality of the arion ph platform. We do not use cookies to build advertising profiles or share tracking data with ad networks.

arion ph is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. Age verification is a mandatory step in the account registration and KYC process.

If we become aware that personal data has been collected from a person under 21, that account will be closed and any associated data will be deleted. If you believe an underage person has registered on the platform, please notify us immediately at [email protected].

arion ph may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulations. When material changes are made, registered players will be notified via the email address associated with their account.

The updated policy will be published on this page with a revised date. Continued use of the arion ph platform after the effective date of any changes means you accept the updated Privacy Policy.

We recommend checking this page periodically. If you have questions about any update, contact us at [email protected] — our support team is available 24/7.